Shipping policy

Last updated: September 27, 2026

Where we ship

We ship across Canada and to the United States, and we offer free local pickup and delivery across the Greater Toronto Area. We do not currently ship to other countries.

Processing time

Custom orders are produced within the turnaround quoted for your specific order. That turnaround begins once your artwork and all order details have been received and payment (or the agreed deposit) has cleared — not from the date the order is placed. Larger or specialty orders may take longer, and we will confirm the timeline on your quote.

Processing time is separate from shipping transit time.

Shipping rates and options

  • Standard shipping is calculated at checkout based on destination, weight and method, or quoted for bulk orders.
  • Free standard shipping on orders over $250 (before taxes, within Canada).
  • United States: shipping is calculated at checkout. Orders shipped to the US may be subject to import duties, taxes or brokerage fees charged on delivery; these are the recipient's responsibility.
  • Local pickup: free, from our Toronto location by appointment. We'll email you when your order is ready and arrange a time.
  • GTA delivery: available and quoted by area — contact us for a rate before you order.

Transit times

Once shipped, typical carrier transit is 2–7 business days within Canada, depending on destination and service level. Shipments to the United States usually take longer and can be held up at customs. These are carrier estimates, not guarantees, and are not part of the turnaround we quote.

Risk of loss, lost or damaged packages

Once your order is handed to the carrier, or made available for pickup, responsibility for the package transfers to you.

While couriers are generally reliable, we cannot control or guarantee their handling, and we are not responsible for carrier delays, lost parcels, or parcels damaged in transit. If something goes wrong in transit, contact us and we will help you file a claim with the carrier.

Incorrect addresses

Please double-check your shipping address at checkout. Orders returned to us, delayed, or lost because of an incorrect or incomplete address you provided may require you to cover the cost of re-shipping.

Tracking

When your order ships, we'll email you tracking information where the carrier makes it available.

Uncollected orders

Finished orders held at our facility for more than 30 days are subject to storage fees, and orders left unclaimed beyond 90 days may be treated as abandoned. Full details are in our Terms of Service.

Questions

Contact meet@printinguncle.com.